Helvetia & Bristol Firenze - Starhotels Collezione
While its atmosphere remains old-world in its inspiration, today’s Helvetia & Bristol is more historical tribute than faithful recreation. The addition, in 2019, of the adjacent Banco di Roma building marked the beginning of a new era; boutique-hotel trailblazer Anouska Hempel designed the 25 new rooms and suites, and a luxe new spa was installed as well.
Service is another of the hotel’s strengths; its Clefs d’Or concierges regularly achieve the impossible, and the restaurants are justifiably highly regarded. The fine-dining Cibrèo Ristorante is joined by the more casual Cibrèo Caffè; the former, set in the hotel’s new wing, focuses on immaculately composed Florentine classics, while the latter opens onto the street for an open-air meal with a city view.
Location
Guest Score & Reviews
Our 20-point scale is based on post-stay ratings from verified MICHELIN Guide guests. This feedback is important, and plays a role in helping us decide whether or not a hotel should remain in our selection.
The hotel was good. Nice fireplace in the lobby they used on occasion. Front desk was helpful, though their recommendation for dinner was not good. They weren't the concierge, who wasn't around, so might have been better if they were. The SPA was wonderful. Location of the hotel was good. Room service was OK, nothing special. We dinned everyday for breakfast. The food was alright, not a big selection, but the service was subpar for a Michelin hotel. Lunch service and food was way better. I guess breakfast isn't big in Italy maybe it's worth a pass. The Room was OK, no view and the bedroom was a bit cramped. Turndown service was great and cleaning crew always did a good job.
Beautifully decorated, attentive staff, comfortable rooms and great location!
Location is perfect for exploring Florence. Hotel is a well run, luxury feel hotel, excellent spa facilities. Staff are all very professional and very friendly.
The Service approach and execution at the Helvetia & Bristol is one of the very best in Italia. The Head Concierge is a person of actual talent in the truest sense of the role and this elevates the possibilities for any guests stay. The rooms are wonderfully well appointed and classic in their elegance. The partnership of Cibreo for the Food & Beverage in the hotel has been a game changer for this property and now there is nowhere in Firenze I would rather stay.
Rooms & Rates
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